OpTier Unveils CoreFirst 3.0; Delivers True End-to-End Business Transaction Management

As a result of business changes such as consolidation and rapid growth, as well as new computing initiatives, organizations continue to introduce complexity into their operations. This complexity requires strong management capabilities to monitor and control the execution of multi-component services, so that IT service delivery can be assured. CoreFirst is the first product to deliver end-to-end visibility of all transactions, across all execution tiers within the IT environment all the time.

Enhancements to CoreFirst 3.0 include:

-- Complete visibility: In-flight transaction monitoring provides insight to IT managers that can save time with corrective measures even before a faulty transaction terminates or exceeds cut-off Service Level Agreements (SLAs).

-- Improved end user experience: Transaction error monitoring identifies erroneous transactions and displays them alongside ones that have completed for at-a-glance understanding of overall SLA compliance.

-- Transactions flow without bottlenecks or outages: Detailed reporting provides many useful reports directly from the CoreFirst console. IT managers can now identify chatty transactions which affect latency and scalability, view topology changes and compare tier activity during particular timeframes.

-- Reduced costs and better ability to meet service level objectives: Enhanced scalability enables CoreFirst to manage large scale environments with tens of millions of transactions per day, meeting the needs of even the largest enterprises.

In the Forrester Research, Inc. report titled "Business Service Management Market Update" issued on July 3, 2008 by Peter O'Neill, the analyst states, "It has become clear that IT has been too preoccupied with its own processes in the past -- even calling them services -- and it must now pay more attention to the performance of the business services that it ultimately supports with technology."

With CoreFirst's BTM, companies can manage transactions at the point of invocation through to completion, regardless of physical or virtual computing architectures. This is valuable as transactions move through various environments, for example from an SOA to legacy environment or from a container-based to proprietary architecture. By uniquely identifying all transactions, OpTier provides a real-time picture of every transaction in order to reduce outages, quickly isolate and repair problems, improve operational efficiency and reduce overall costs.

CoreFirst 3.0 is the only product to offer automatic, continuous discovery of the links between business services and IT components without any manual modeling or mapping. This enables organizations to track and monitor transactions upon installation. Because CoreFirst does this automatically, it also identifies and reacts to changes in the infrastructure in real-time.

"Increasingly, we are seeing a significant disconnect between the business that is driven by the need for the rapid delivery of quality products and services and the agility of IT to react to change to support those business goals," said Motti Tal, executive vice president of marketing, product and business development at OpTier. "CoreFirst has been proven to be a mission-critical solution to this need, making business transaction management an affordable reality for companies looking to eliminate the existing chasm between business and IT."

For a description of all the existing and enhanced CoreFirst 3.0 features, including platform support, please visit http://www.optier.com.

About OpTier

OpTier(R) harnesses the power of real business transactions with its unique Business Transaction Management (BTM) software solutions. Our CoreFirst(R) product assures that business transactions flow smoothly within IT applications and infrastructure without bottlenecks or outages, for improved end-user experience and reduced cost. Our Active Context Tracking(TM) (ACT) technology delivers end-to-end visibility -- of all business transactions, across all tiers, all the time -- by continuously discovering the links between IT components and business services. It also prioritizes IT transactions and processes based on business needs, for true IT optimization. For more information, visit http://www.optier.com.

    OpTier, CoreFirst and "Putting First Things First" are trademarks of
OpTier.

     Contacts:
     Lindsay Diamond                     Avi Dines or Jennifer Barlow
     OpTier                              Schwartz Communications, Inc.
     212-679-2700                        781-684-0770
     lindsay.diamond@optier.com          OpTier@schwartz-pr.com

SOURCE OpTier

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