Published:
Verizon Wireless Ranks Highest in Call Quality in the West in J.D. Power and Associates Call Quality Study Volume 2
WALNUT CREEK, Calif., Sept. 4 /PRNewswire/ -- Verizon Wireless, builder
and operator of the nation's most reliable wireless network, announced today
that the company has been recognized for the "Highest Call Quality Performance
Among Wireless Cell Phone Users in the West," which includesNorthern
California, in the J.D. Power and Associates 2008 Wireless Call Quality
Performance Study(SM) Volume 2.
The J.D. Power and Associates Wireless Call Quality Performance Study
employs a call quality index based on criteria that impact overall carrier
performance. The wireless phone subscribers surveyed were asked about their
experiences with static/interference, connection on first try, voice
distortion, echoes, dropped/disconnected calls, immediate voice mail
notification and immediate text message notification.
"Our reputation as the provider with the nation's most reliable wireless
network is a result of our continued investment of $45 billion since the
company was formed, and our unwavering commitment to turn this investment into
quality service improvements for our customers," said Rich Garwood, region
president for Verizon Wireless. "A wireless phone is only as good as the
network it runs on, so we constantly monitor and improve our network so our
customers can not only make calls, but can stay connected and experience a
quality call from start to finish."
Verizon Wireless' 'nation's most reliable wireless network' claim is based
on network studies performed by real-life test men and test women who inspired
the company's national advertising campaign. These engineers conduct more
than 3 million voice call attempts and more than 16 million data tests
annually on the Verizon Wireless network and other national wireless carriers'
networks while traveling almost 1 million miles across the nation.
Verizon Wireless has invested more than $45 billion -- on average $5.5
billion annually -- in its network since 2000 when the company was formed. In
2007, Verizon Wireless invested more than $650 million to expand and advance
its network inCalifornia.
For more information about Verizon Wireless visit
http://www.verizonwireless.com.
About Verizon Wireless
Verizon Wireless operates the nation's most reliable wireless voice and
data network, serving 68.7 million customers. Headquartered inBasking Ridge,
N.J., with 70,000 employees nationwide, Verizon Wireless is a joint venture of
Verizon Communications (NYSE: VZ) and Vodafone (NYSE and LSE: VOD). For more
information, go to: http://www.verizonwireless.com. To preview and request
broadcast-quality video footage and high-resolution stills of Verizon Wireless
operations, log on to the Verizon Wireless Multimedia Library at
http://www.verizonwireless.com/multimedia.
SOURCE Verizon Wireless
Copyright © 2008, PRNewswire
Copyright © 2008, NewsBlaze,
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