Published:

The Hanover Insurance Group Prepares to Help Policyholders Impacted by Gustav

KENNER, La., Aug. 28 /PRNewswire-FirstCall/ -- The Hanover Insurance Group, Inc., a leading writer of auto, home and business insurance, today announced it is prepared to respond to claims that may result from Tropical Storm Gustav, which is expected to enter theGulf of Mexico over the weekend as a hurricane. As the storm approaches, TheHanover is concerned about individuals and businesses in its path and encourages everyone to take all necessary precautions. The company's adjusters are on standby, and ready to serve its policyholders.

CLAIMS REPORTING INFORMATION

TheHanover's customers can submit claims by contacting their local independent agent or calling the company's toll-free customer service line at (800) 628-0250, 24 hours a day, seven days a week. Claims also can be filed online at http://www.hanover.com, by clicking on "File a Claim." Customers are advised to locate their policies, if possible, before calling their agent or the company, to expedite the claim reporting process.

TheHanover also encourages its policyholders to call customer service or their local agent if they have questions or concerns regarding how to best safeguard themselves and their possessions during a storm.

TheHanover is located locally inKenner, Louisiana and can be reached by calling (504)464-6012

About TheHanover

The Hanover Insurance Group, Inc. (NYSE: THG), based inWorcester, Mass., is the holding company for a group of insurers that includes The Hanover Insurance Company, also based inWorcester; Citizens Insurance Company of America, headquartered inHowell, Mich., and their affiliates. TheHanover offers a wide range of property and casualty products and services to individuals, families and businesses through an extensive network of independent agents, and has been meeting its obligations to its agent partners and their customers for more than 150 years. Taken as a group, TheHanover ranks among the top 40 property and casualty insurers inthe United States. For more information, please visit http://www.hanover.com.

    CONTACTS:
    Investor Relations            Media Relations
    Sujata Mutalik                Amy Lynn Banek
    smutalik@hanover.com          abanek@hanover.com
    (508) 855-3457                (508) 855-4486

SOURCE The Hanover Insurance Group, Inc.

Tags: ,INS,PSF,LA-Hanover-Gustav

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