Published: June 23, 2008
EdgePoint Learning and Clearwire streamline the Sales Process
EdgePoint Learning turns data and order entry into a dynamic and engaging learning experience while freeing up valuable resources.
PHOENIX (EWORLDWIRE) Jun 23, 2008
EdgePoint Learning and Clearwire, a leading provider of instant, mobile and reliable wireless high-speed Internet and digital voice services, have partnered to create a blended approach to product and sales process training.
With over 800 learners requiring the sales training program, Clearwire needed a solution to address the multiple learning styles of their audience as well as support the geographically dispersed learning population spanning the United States. Clearwire was able to align training requirements with corporate goals by deciding on a blended solution of self-paced e-learning and instructor-led training. This approach to education reinforces Clearwire's commitment to core values of hiring and developing great people, and to ultimately producing superior customer experiences.
According to the recently published Corporate Learning Factbook from Bersin and Associates, sales training ranks high in the priorities of technology companies. In fact, technology companies invest 29 percent of their training dollars on sales training, averaging $1,202 budgeted per learner. Technology based learning is constantly growing as individuals are becoming more and more tech savvy.
"Before selecting EdgePoint Learning to create our program, Clearwire considered a variety of solutions," said Dawn Fourrier, director of sales training. "EdgePoint Learning goes above and beyond to ensure customer satisfaction. They respected our timeframes and budgets, listened to our requests, and addressed our needs quickly."
Product and sales process training is not always the most exciting material to train. Learners engage in their e-Learning environment via 3-D, multimedia interactions, dynamic animations, and hands-on activities to ensure high knowledge transfer, retention and learner completion.
Thus far the program has received positive learner feedback. It jumpstarts the learners' on-boarding process, enabling them to start selling in the field more quickly. It also reduces the time each manager has to spend on new hire training. One of the more notable results is that trainees come to the subsequent instructor-led training much more prepared to share and connect with their peers.
In addition, the Clearwire sales team is able to track individual proficiency to uncover situations where additional reinforcement may be required. The goal is to get Clearwire sales representatives focused on what they do best as quickly as possible: deliver simple, fast and mobile cutting-edge technology that changes not only the way people use Internet and phone services but where they use it.
Clearwire is building, from the ground up, a single network that bridges the gap between today's wire line and wireless networks by delivering a true, broadband experience in a secure spectrum called WiMax. By working with world-class organizations like EdgePoint Learning, Clearwire is reinforcing its commitment to employees, customers, and technology.
About EdgePoint Learning
EdgePoint Learning provides dynamic media rich technology-based learning and performance support to assist organizations in achieving their goals through skilled students, employees, resellers, and customers. Specializing in knowledge transformation, EdgePoint Learning provides end-to-end e-Learning content development services including state-of-the-art instructional design, engaging multimedia, simulation-based assessment, and content localization.
EdgePoint Learning assists clients globally in transforming information into knowledge, and building knowledge into skills. Customers including Intel, the Thomson Corporation, State of Alaska, Pearson, Amgen, Clearwire Communications and more rely on EdgePoint Learning solutions. Learn more by visiting 'http://www.edgepointlearning.com'.
About Clearwire
Clearwire, founded in October, 2003, by telecom pioneer Craig O. McCaw, is a provider of simple, portable and reliable wireless high-speed Internet service. Clearwire customers connect to the Internet using licensed spectrum, thus eliminating the confines of traditional cable or phone lines. Headquartered in Kirkland, Wash., the company launched its first market in August, 2004, and now offers service in 50 markets across the U.S., as well as in Europe. For more information, visit 'http://www.clearwire.com'.
CONTACT:
Clearwire Corporation
Denise Hartman, 425-216-7970
investorrelations@clearwire.com
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Ms. Melissa Gonzales
EdgePoint Learning
Phoenix, AZ, 85001
USA
602.570.9015 (phone)
melissa.gonzales@edgepointlearning.com
www.edgepointlearning.com