Published:
NeuStar's Managed Internal DNS/DHCP Service Garners High Marks in Frost & Sullivan Market Survey
STERLING, Va., Feb. 28 /PRNewswire-FirstCall/ -- NeuStar, Inc., a provider
of clearinghouse and directory services to the global communications and
Internet industry, announced today that its Managed Internal Domain Name
Systems (DNS) with Dynamic Host Configuration Protocol (DHCP) Service -- an
offering within the company's UltraDNS Services suite -- has drawn strong
customer interest in a survey of over 200 senior IT executives conducted by
Frost & Sullivan, a global growth consulting company. The survey identified
that the managed service approach was seen as superior to the traditional
DNS/DHCP appliance with regards to service level agreements (59%), monitoring
and support (57%), and patching and upgrades (51%).
The survey confirmed that IT executives are receptive to a managed
internal DNS/DHCP service, with 80% of respondents expressing a "positive" or
"neutral" propensity to consider such a service. The numbers were even more
impressive with IT executives who have plans to upgrade their DNS
infrastructures in the next one to five years, with 55% stating they would
consider a managed service. Only 3% of respondents stated that they would
definitely not consider the service.
"A managed internal DNS/DHCP service such as NeuStar's represents a
radically different and effective approach to addressing an enterprise's DNS
infrastructure requirements," said Daniel Colquhoun, vice president at Frost &
Sullivan. "The survey results show that customers are very receptive to the
idea of a managed internal DNS/DHCP service, and that they understand the true
value this solution offers."
The Managed Internal DNS/DHCP Service was launched in 2006 to address the
demand for DNS infrastructure that can deliver carrier-class performance,
comprehensive security, massive scalability, and 24/7 monitoring and support
-- all while adhering to the most stringent service-level agreements (SLAs) in
the industry. With DNS increasingly at the core of critical business processes
and communication services, companies can no longer rely on traditional, in-
house approaches to their DNS infrastructure.
"The survey results confirm what we have been hearing from our own
customer base, and reflect the dramatic expansion we're seeing for managed
services and Software as a Service, or SaaS, in general," said Ben Petro,
senior vice president of NeuStar Ultra Services. "IT executives are facing
enormous challenges in managing their internal DNS/DHCP infrastructure, and
traditional hardware- and software-based solutions are proving inadequate. The
managed services approach provides them with a compelling alternative that
will address these challenges both now and in the future."
The study was conducted using a panel of business professionals.
Respondents were invited to participate via an email invitation and completed
a 15-minute web-based questionnaire. The panel source is considered
representative of the general population of IT and other business
professionals. A report of the survey findings is available at
http://www.neustarultraservices.biz/downloads/Enterprise_IP_Infrastructure.pdf
About NeuStar
NeuStar (NYSE: NSR) is a provider of clearinghouse and directory services
to the global communications and Internet industry. Visit NeuStar online at
http://www.neustar.biz.
SOURCE NeuStar, Inc.
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Copyright © 2008, NewsBlaze,
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