Pegasystems' Newest SmartBPM Suite Increases Operational Performance and Global Flexibility

"Customers tell us that SmartBPM with Build for Change® technology produces staggering results, such as 30 per cent revenue growth, 40 per cent improvement in productivity and five point increases in customer retention," said Alan Trefler, founder and CEO of Pegasystems.

"Pegasystems' product strategy empowers our customers to achieve business agility.  Competitive, visionary organisations need quick, global deployment and cannot wait for results from traditional technology approaches. These powerful new features and capabilities - many first-to-market and exclusive to Pegasystems - provide businesses with a competitive edge to help them meet and exceed their goals."

Speed Deployment and Change of Business Process Applications

Organisations spend countless hours writing paper specifications that are often misinterpreted and don't give business users what they want. SmartBPM now empowers business users to capture their objectives and requirements directly in the system using familiar tools such as Microsoft Visio and Excel, as well as guided wizards that provide "fill in the blank" questionnaires.

These business requirements automatically produce software applications, complete with user interface, integration and executable business models.

Eliminate time and overhead of application management and testing

The money and time needed for traditional application project management and testing hampers organisations' ability to automate. Today, Pegasystems is announcing new project and test management frameworks that speed the full business lifecycle of BPM applications. These innovations are expected to reduce time to market and simultaneously improve quality by over 30 per cent.

Increase global and multi-channel flexibility

Pegasystems' new capabilities provide companies with extraordinary degrees of agility to service the specialised needs of multiple geographies, regulatory environments, and channels.  These include reuse and sharing of application components across the enterprise, automated accessibility to meet government regulations and automated localisation that enables global organisations to do business locally, around the world.

Pegasystems' newly-announced Internet Application Composer enables companies to write their business process application once and deploy it immediately into their existing web presence, without additional coding or interfaces.  This enables a consistent customer experience across multiple channels, including branch, contact center, agents and the internet.

Attack today's key business challenges

Pegasystems is also expanding its portfolio of unique solution frameworks that give customers a head start in attacking key business issues:

To find out more about these new offerings, click here.

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About Pegasystems:
Pegasystems (NASDAQ: PEGA), the leader in Business Process Management, provides software to drive revenue growth, productivity and agility for the world's most sophisticated organisations.  Customers use our award-winning SmartBPM® suite to improve customer service, reach new markets and boost operational effectiveness.  Our patented SmartBPM technology makes enterprise applications easy to build and change by directly capturing business objectives and eliminating manual programming.  SmartBPM unifies business rules and processes into composite applications that leverage existing systems -- empowering businesspeople and IT staff to Build for Change®, deliver value quickly and outperform their competitors.

Pegasystems' suite is complemented by best-practice frameworks designed for leaders in financial services, insurance, healthcare, government, life sciences, communications, manufacturing and other industries.

Headquartered in Cambridge, MA, Pegasystems has offices in North America, Europe and Asia. Visit us at www.pega.com.