ILX Accommodates Hilton's Learning Across The World

...ILX Group provides 65,000 Hilton staff with three years' training...

Friday 25 January 2008, ILX Group plc (ILX), the training services company that provides flexible training services through e-Learning, traditional classroom and blended learning courses has announced that it has been appointed to provide 25 financial and commercial awareness e-Learning courses to Hilton Hotels as part of a three year deal.

This international brief will be responsible for implementing training courses for more than 65,000 people in Europe, the Middle East, Africa and Asia, a renewal of the previous contract that involved ILX deploying and managing training initially for 17,000 people across Europe in a cost effective and timely manner.  ILX met this challenge with a blended learning approach.

The first step involved a basic e-Learning programme that helped all learners reach a certain standard. The second step moved on to classroom training for some advanced learners using carefully designed and tailored case studies and interactive learning and the third step required the learner working with a mentor to attain personal goals.
 
Hossam Haggag, Director of Learning and Development, Hilton Hotels Europe, explained: "If we used traditional learning methods, we would have required the assistance of a significant number of HR staff to support our extensive range of training initiatives. Through our continuing partnership with ILX, we will be able to complete more than 10,000 courses each year using their distinctive approach to learning."

"This allows us not only to match the most appropriate learning method to individuals and specific topics, but also results in a more efficient use of our in-house team resources and time," Haggag added.

As you would expect of a company that takes its training and development seriously enough to have created the Hilton University, the company wanted to ensure it had the tools in place to enable it to respond to the needs of its incredibly diverse workforce, taking into account the many different languages spoken as well as individual's available time.  "In working with ILX Group we are able to provide courses in more than seven different languages," said Haggag. "Our team members are also able to enjoy the flexibility to learn at work or home as these e-Learning course are accessible 24/7."

The Hilton University initiative means that all staff have access to more than 500 courses online.    

Eddie Kilkelly, Operations Director of ILX Group, adds, "Being involved with a company as deeply committed to training as the Hilton Hotels, with its own University and its belief that training opportunities should be offered to everyone across the company wherever and whoever they are is exciting and fulfilling.  The Hilton Hotels is a brilliant exponent of our methodology." 

For the future, Haggag explained, "Our idea is that all 100,000 Hilton team members, whatever their position and geographic location, will have access to learning management systems in their native language. Our key aim is to provide our team members with a full range of learning solutions to ensure they make the most of their potential."

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NOTES TO EDITOR

About ILX Group plc
ILX Group plc (ILX), founded in 1988, provides flexible training services through a blend of traditional classroom, workshops, innovative multimedia e-learning and implementation consultancy involving real life case studies and scenarios. Courses are provided in programme and project management, IT service management and business finance and are aligned to the best practice of the Office of Government Commerce and the Association for Project Management, primarily in PRINCE2™, MSP™, ITIL®

All of ILX training materials and quality systems are accredited by The APM Group, ISEB, CMI, APM and EXIN as appropriate.
 
Clients, which number over 4,000 across 16 countries, include BP, Ernst & Young, HM Prison Service, Home Office, NatWest, Norwich Union, Royal Bank of Scotland, Staffordshire County Council, T Mobile and Vodafone. The company, which has offices in London, Cheshire, Berkshire and the US, was quoted on AIM in 2000.

For further information please visit www.ilxgroup.com.

PRINCE2™ is a Trade Mark of the Office of Government Commerce. MSP™ is a Trade Mark of the Office of Government Commerce.

ITIL® is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries.

ILX Group plc. Registered in England & Wales No. 03525870. Registered Office: One London Wall, London, EC2Y 5AB.

About Hilton Hotels Corporation
Hilton Hotels Corporation is the leading global hospitality company, with more than 2,900 hotels and 490,000 rooms in 76 countries and territories, including 100,000 team members worldwide. 
 
The company owns, manages or franchises a hotel portfolio of some of the best known and highly regarded brands, including Hilton®, Conrad Hotels & Resorts®,  Doubletree®, Embassy Suites Hotels®, Hampton Inn®, Hampton Inn & Suites®, Hilton Garden Inn®, Hilton Grand Vacations™, Homewood Suites by Hilton® and The Waldorf=Astoria Collection®.
 
The Hilton Family of Hotels adheres to founder Conrad Hilton's philosophy that, "It has been, and continues to be, our responsibility to fill the earth with the light and warmth of hospitality."  The company put a name to its unique brand of service that has made it the best known and most highly regarded hotel company:  be hospitable®.    The philosophy is shared by all brands in the Hilton Family of Hotels, and is the inspiration for its overarching message of kindness and generosity.
 
For more information about our company, please visit www.hiltonworldwide.com, and to learn more about our be hospitable philosophy, please visit www.behospitable.com

 

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