Published:
Pepperdine University Relies on the 3n InstaCom Campus Alert System to Protect Students, Faculty and Staff During the Malibu Canyon Fire

In response to the Malibu Canyon fire that
began a devastating rampage through the small ocean-side community on
Sunday, October 21, Pepperdine University actively used its newly deployed
mass
notification system provided by 3n (National Notification
Network) to help relocate faculty and staff to designated
shelter-in-place locations on the Malibu campus and to coordinate efforts
to prevent the loss of life and property. The Southern California
wildfires have burned half a million acres, including thousands of acres in
and around Malibu, destroying businesses and residences directly bordering
the Pepperdine campus.
According to students on campus, Pepperdine sent out five notifications
during the first day of the fires. Two of the messages included
instructions to students and faculty to relocate from dorms and classrooms
and proceed to safe areas on campus. Faculty, staff and students not on
campus were urged, at the recommendation of Los Angeles County Fire
officials, not to return to campus until the roads leading to the Malibu
campus were opened and deemed safe for travel. Pepperdine officials sent
out two more messages providing status updates of the fires, urging the
population to remain in designated safe areas and asking them to stay calm.
A final message was sent out to officially close classes the next day.
Pepperdine initially decided to acquire the 3n
InstaCom Campus Alert system earlier this year to further strengthen
University emergency preparedness. The system was rolled out with the 2007
Fall Semester, and initial testing was completed in time to address the
emergency that the Malibu fires created. The 3n InstaCom Campus Alert
system enables Pepperdine to communicate with students, staff and faculty
in minutes via a number of contact methods -- including native SMS text
messaging, almost any voice-enabled device such as cell phones and
landlines, instant messaging, pagers, faxes and more -- greatly increasing
the likelihood that messages will be delivered and received in a timely
manner.
Student response to the use of the 3n system was positive, with many on and
off campus commenting that its use gave them confidence that the situation
was being handled with the proper attention it deserved. Matthew Fiutem, a
senior at Pepperdine, stated, "The notifications that Pepperdine sent kept
us informed about what was happening both on and around the campus and told
us what we should do to stay safe. They cleared up a lot of confusion and
uncertainty in a very stressful situation." According to Andy Conales,
Pepperdine's Student Government President, "The student body is pleased
with how Pepperdine has handled the Malibu Canyon fires, including how it
used the new 3n notification system. Pepperdine contacted everyone
quickly, relayed all the important information we needed and kept everyone
informed as to what to do and where to go. In the end, Pepperdine kept
everyone safe during a very dangerous, large-scale natural disaster."
"The ability to quickly and effectively communicate life-saving information
in an emergency is critical to safeguarding the university community during
a situation like the Southern California wildfires that threatened
Pepperdine's Malibu campus," said Cinta Putra, CEO and co-founder of 3n.
"We are pleased that Pepperdine was able to use the 3n InstaCom Campus
Alert system to protect its students, faculty and staff during this
difficult time."
About 3n® (National Notification Network)
3n (National Notification Network) is the leading global provider of mass
notification solutions to Global 2000 corporations, government agencies,
healthcare systems and educational institutions in more than 70 countries
with the ability to communicate in more than 230 countries worldwide. 3n's
innovative and powerful mass notification system is the most advanced,
efficient and easy-to-use on the market today, enabling organizations to
respond rapidly and effectively to crises and achieve considerable
bottom-line savings in routine and emergency situations. For more
information about 3n, log on to www.3nonline.com/pr or call toll-free at
1-888-366-4911.
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