Published:
CTI Group and Vaspian Join Forces to Provide Hosted VoIP Call Recording and Traffic Analysis
CTI Group (OTCBB: CTIG), an innovative
developer of voice over internet protocol ("VoIP") telephony applications,
announced today that they have joined forces with Vaspian, a provider of
hosted VoIP services. Vaspian will use CTI Group's applications to deliver
real-time usage analysis, event alarms and call recording to its hosted
VoIP customers. Vaspian is excited to offer CTI Group's emPulse(TM) and
SmartRecord IP(TM) to deliver new and important value to their customer
base.
Vaspian is gaining recognition as a leader in serving the small business
market with next-generation hosted IP PBX services that deliver the
productivity advantages extended through VoIP. Having achieved
interoperability with the hosted VoIP platform, branded silhouette, from
Natural Convergence, CTI Group will team with Vaspian to fully integrate
emPulse and SmartRecord IP and go to market within 30 days. Once
implemented, the applications will help Vaspian satisfy important business
needs, enhance the value of Vaspian's hosted VoIP service portfolio and
increase ARPU.
Vaspian understands the needs of the small business user and how VoIP can
help them enhance both their profile and their productivity. By providing
their service on a hosted platform, Vaspian frees the customer from having
to make the capital investment associated with premise-based telephony.
Vaspian's hosted offering also relieves the burden of day-to-day
maintenance and support of the telephony system. The customer is able to
leverage the benefits of VoIP while remaining focused on their core
business.
Its partnership with CTI Group is consistent with Vaspian's mission to
simplify telephony service for the end user. CTI Group's traffic analysis
solution, emPulse, provides regularly scheduled summaries and graphs of
telephony activity that can be customized to the individual customer's
needs. emPulse automates the monitoring and analysis of telephony service,
thereby simplifying telephony for the end user and eliminating unnecessary
communication expenditures.
CTI Group's call recording solution, SmartRecord IP, is also customizable
to the customer's needs. SmartRecord IP doesn't require the customer to
purchase capital equipment or maintain and manage premise-based solutions.
In providing such a flexible, easy to deploy and maintain solution, Vaspian
has again successfully met their promise to simplify telephony to the end
user.
Benefits of traffic analysis solution, emPulse:
-- Identify opportunities for improved usage of telecommunications
equipment
-- Identify unnecessary costs via unneeded equipment
-- Identify additional equipment needs
-- Maximize efficiency in billing for billable hours
-- Maximize and monitor efficiency and productivity for training and
quality
Benefits of call recording solution, SmartRecord IP:
-- Provide proof of compliance with legal and regulatory requirements
-- Avoid costly disputes by archiving recorded calls for future proof
-- Customize call recording to when and where your needs require
-- Evaluate successes and failures for continuous improvement and
training opportunities
-- Access and playback recorded calls via an easy-to-use, secure Web
interface
-- Supervise/monitor calls that are in progress from anywhere, using the
same easy-to-use, Web interface
By joining forces with CTI Group to provide emPulse and SmartRecord IP,
Vaspian is able to add flexibility and meet customer demands while still
keeping it simple.
"Vaspian's platform is a natural fit for emPulse and SmartRecord IP. The
hosted VoIP environment provides so much flexibility and support to the end
user and that is the goal of CTI Group with emPulse and SmartRecord IP. We
are excited to work with Vaspian to provide these solutions in the best way
to fit the customer's needs." -- Sid Rao, Chief Technology Officer, CTI
Group.
"Our mission is to provide our customers with a user-friendly VoIP platform
that offers a robust set of features and provides them with solutions for
all their telephony needs. By joining forces with CTI Group, Vaspian is
able to increase our service offerings while still maintaining our
philosophy of simplifying telephony service for our customers." -- Greg
Schreiber, VP of Product Development, Vaspian.
For more information about CTI Group's additional products, visit
www.ctigroup.com or call
1-317-262-2223.
For more information about Vaspian's products and services, visit
www.vaspian.com or call
1-716-961-6161.
About CTI Group
About CTI Group -- CTI Group (Holdings) Inc. is an international provider
of electronic invoice management and telephony applications. CTI Group's
product suites offer a full array of solutions for call recording, call
traffic analysis, and bill analysis. CTI Group's products are used by some
of the top service providers in North America and the United Kingdom, and
play a trusted role in managing both traditional TDM and VoIP telephony
costs at major corporations internationally. Headquartered in Indianapolis,
CTI Group maintains an overseas office in London and another in Blackburn.
For more information, please visit CTI Group's website at www.ctigroup.com.
Safe Harbor Statement
This release may contain "forward-looking" statements. Examples of
forward-looking statements include, but are not limited to: (a) projections
of revenue, capital expenditures, growth, prospects, dividends, capital
structure and other financial matters; (b) statements of plans and
objectives of CTI Group or its management or Board of Directors; (c)
statements of future economic performance; (d) statements of assumptions
underlying other statements and statements about CTI Group and its business
relating to the future; and (e) any statements using the words "could,"
"should," "anticipate," "expect," "may," "project," "intend," "will" or
similar expressions. CTI Group's ability to predict projected results or
the effect of events on CTI Group's operating results is inherently
uncertain. Forward-looking statements involve a number of risks,
uncertainties and other factors that could cause actual results to differ
materially from those discussed in this document. In addition to
information provided elsewhere in this document, shareholders should
consider the following: the risk that CTI Group will not be able to
attract and retain customers to purchase its products, the risk that CTI
Group will not be able to commercialize and market products; the risk of
results in research and development; the risk of technological advances by
third parties; the risk of competition; the history of operating losses;
the dependence upon key personnel and general economic and business
conditions. Readers are referred to documents filed by CTI Group with the
U.S. Securities and Exchange Commission, including the Form 10-KSB for its
most recent fiscal year ended December 31, 2006.
Copyright © 2008, MarketWire
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