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AMTELCO's 1Call Division Introduces NEW Automated Appointment Reminder System Designed to Drastically Reduce Healthcare "No Shows"

AMTELCO's 1Call Division announces the NEW Infinity Appointment Reminder system, designed for Healthcare organizations that are challenged with having patients keep their scheduled appointments.

All healthcare providers know that missed appointments are more than a nuisance. Missed appointments reduce scheduling capacity, contribute to inefficiency, lower the quality of care, reduce revenue, and negatively affect the working environment for providers and staff. Tagged "no shows," some studies have shown that as many as 30% of all appointments end up with no one showing up or calling to reschedule.

The Infinity Appointment Reminder system allows patients to "have it their way" when being updated on future appointments. The system allows providers to customize how and when patients receive notification of upcoming appointments. Patients can receive messages via fax, e-mail, phone call, SMS text message, or by any combination of methods. The Infinity Appointment Reminder system integrates with providers' existing scheduling systems to get the latest scheduled patient appointments that need reminder messages. Cancelled and rescheduled messages can be sent to patients as well.

For more information about the Infinity Appointment Reminder System, please visit www.1call.com/apptrem or send an e-mail to info@1call.com

About AMTELCO

As a leading provider of sophisticated customized CTI (Computer Telephony Integration) call center and communication solutions for over 30 years, AMTELCO has its roots in the early 1950s when its founder, William J. Curtin, invented and patented an advanced system for his call center. With an installed based of over $400M worldwide, AMTELCO equipment is currently in operation in all 50 of the United States, and in more than 20 foreign countries. The 1Call Division of AMTELCO is the leader in developing and installing systems and applications designed for the specific needs of the healthcare and higher education call center marketplace. 1Call features a complete line of modular solutions specifically designed to streamline enterprise-wide communications, save an organization's limited resources, and make them tremendously efficient, helping them bring wellness to their members and their bottom line. AMTELCO has been certified as a GSA provider; service contract number GS-35F-03095.

For more information on AMTELCO, the 1Call Division, and the 1Call Infinity, Appointment Reminder, "Just Say It," and RED ALERT systems, call (800)380-7345, (608)838-4194, visit www.1call.com, or e-mail info@1call.com.