Published:
SimplexGrinnell Selects @Road for Mobile Resource Management
Fire and Life-Safety Industry Leader Is Deploying @Road GeoManager to Help Optimize the Management of Up to 4,000 Field Technicians

@Road, a Trimble Company (NASDAQ: TRMB) and
leading provider of next-generation solutions for Mobile Resource
Management (MRM), today announced that SimplexGrinnell has entered into an
agreement to deploy @Road's flagship GeoManager(SM) MRM solution designed
to improve customer service delivery through on-demand location
intelligence and real-time visibility into the work of up to 4,000 field
service technicians. Widely recognized as the leader in fire and life
safety, SimplexGrinnell has about two million customers and 150 local
offices in the U.S. and Canada.
"We are excited that another industry leader has chosen @Road for mobile
resource management," said Ken Colby, @Road president and general manager.
"SimplexGrinnell prides itself on being the preferred provider in the fire
and life-safety industry, and we look forward to helping advance their
leadership position through service delivery excellence."
@Road GeoManager is designed to help service providers streamline field
service delivery operations while increasing field technician productivity
and enhancing customer service. GeoManager provides GPS-based
location-relevant visibility into the daily activities of field technicians
and their work -- from actual vehicle routes, starts and stops, to
customizable maps showing field technician location relative to important
landmarks like customer locations or work yards. @Road GeoManager also
allows businesses to upload customer and/or trip information into a routing
engine to generate on-demand, actionable reports such as optimized routes
and
drive-time, fuel economy, city ordinance compliance and much more.
"We are excited to work with @Road to strengthen our customer service
delivery, improve operational efficiency, and support the overall
commitment to being a world-class services company," said Dean Seavers,
president of SimplexGrinnell. "We selected @Road because we wanted a proven
MRM industry leader who has a demonstrated ability to effectively handle
large-scale deployments like ours. We were also impressed with the results
of a recently completed pilot program using @Road GeoManager MRM solution
for optimizing our field service delivery. The @Road pilot program was
successful, and it also met our high expectations for deploying a reliable
MRM solution and achieving a strong return on investment."
About SimplexGrinnell
SimplexGrinnell, a business of Tyco Fire & Security, provides a
comprehensive array of fire alarm, fire sprinkler, fire suppression,
integrated security, sound and healthcare communications systems and
services. With two million customers, 11,500 employees, 150 local offices,
and over 200 years of history in the fire business, SimplexGrinnell is the
leader in the fire and life-safety industry. For additional information,
visit www.simplexgrinnell.com.
About @Road
@Road, a Trimble company, is a leading global provider of solutions
designed to automate the management of mobile resources and to optimize the
service delivery process for customers across a variety of industries.
@Road delivers Mobile Resource Management solutions in three key areas:
Field Force Management, Field Service Management and Field Asset
Management. By providing real-time Mobile Resource Management
infrastructure integrating wireless communications, location-based
technologies, transaction processing and the Internet, @Road solutions are
designed to provide a secure, scalable, upgradeable, enterprise-class
platform, and are offered in on-demand software delivery, on-premise or
hybrid environments that can seamlessly connect mobile workers in the field
to real-time corporate data. @Road is headquartered in Fremont, Calif., and
has a global presence with offices in North America, Europe and Asia. For
more information on @Road solutions, visit www.road.com.
@Road, GeoManager and the @Road logo are trademarks, registered trademarks
or service marks of @Road, Inc. and its subsidiaries. All other trademarks
or service marks used herein are the property of their respective owners.
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