Published:
LiteScape Teams With Robertson Group to Display Unified Communications for Retail Application in The Cisco Company Store at Networkers 2006
Using LiteScape's Magnetic Card and RFID Authentication Solution, Cisco Displayed to Store Customers the Power of Running LiteScape Retail Applications on Cisco CallManager

LiteScape Technologies, Inc.
(www.litescape.com) today announced that a pilot version of its Unified
Communications for Retail application and Secure Personal Authentication
Reader (SPAR) were showcased in conjunction with the Robertson Group in The
Cisco Company Store at Networkers 2006. The Cisco Store gave visitors the
opportunity to swipe a magnetic card or RFID card through LiteScape's SPAR
device to win prizes from Cisco. Attendees also used the LiteScape
application on IP phones to search and view information on the Top 20 Cisco
Press books.
"It seemed a natural fit for Cisco to use partner applications in its
company store to showcase capabilities for retail organizations," said John
Robertson, president of the Robertson Group. "Given the technical nature of
our clients, it was a great endorsement when they saw the power of the
application. The solution exceeded our expectations and we are discussing
plans to roll it out to our other company stores in the near future."
Mitsukoshi, one of the largest department stores in Japan, has implemented
an "intelligent fitting room" in collaboration with Cisco Japan and
LiteScape. With these applications, customers can check sizes and inventory
of jeans and have merchandise delivered to them by sales associates.
Customers are more apt to purchase when they can conveniently and quickly
find what they need, resulting in a double-digit increase in sales for
Mitsukoshi.
"Adding the LiteScape SPAR device to the Cisco Unified IP Phone creates
great security for personal information and captures valuable information
on customer buying habits," explains Rod Hamlin, LiteScape's executive vice
president of sales and marketing. "Consumers are attracted to the latest
tech gadgets, so retail is a space that is greatly enhanced by technology.
Stores can build brand loyalty and automate processes to reduce costs and
save margin, making our solutions a valuable differentiator in this win -
win situation." For additional functionality, LiteScape's converged CRM
solution provides associate self-service for highly secure time card
clock-in and clock-out, access to benefits or bulletins, and the ability to
receive multi-media product training broadcasts on Cisco Unified IP Phones
or mobile devices.
Unified Communications for Retail solutions from LiteScape include OnCast
Directory, which gives enterprises the ability to search and dial across
multiple sites and view Presence availability before making a call. OnCast
Directory can be used to broadcast to individuals or groups for multi-media
training to increase productivity, or to send emergency alerts and create a
safer work environment.
LiteScape offers a full line of solutions for the retail, government,
financial, healthcare, and education verticals, which are delivered quickly
with proven ROI. These solutions enable secure, real-time collaboration
comprised of voice, data, and image streams that can be coordinated and
simultaneously delivered to various IP devices.
About LiteScape Technologies
LiteScape enhances the value of IP-based networks through secure,
personalized collaboration and communication. By communications-enabling
telephones with interactive voice, text and image capabilities, LiteScape
solutions improve business processes, employee productivity and the
customer experience. The company's products provide VoIP Collaboration
solutions for personalization (converged CRM) and security (identity
management). LiteScape markets its products globally through value-added
resellers and strategic partners including Bell Canada, Cisco, and Avaya.
Headquartered in Redwood Shores, California, LiteScape is privately held
and funded by top tier investors. For additional information, please visit
www.litescape.com or email info@litescape.com
Copyright © 2008, MarketWire
Copyright © 2008, NewsBlaze,
Daily News
Tags: ,Computers and Software:Hardware ComputersandSoftware:Internet;ComputersandSoftware:Networking;ComputersandSoftware:Software;Retail:Apparel;Retail:Appliances;Retail:ConsumerElectronics;Retail:ConsumerInterest;Retail:E-Commerce;,CA,REDWOOD SHORES, CA
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