Published:
Cancer Treatment Centers of America Takes Online Patient Care to the Next Level With Omniture
Healthcare Services Organization Uses SiteCatalyst(R) Web Analytics to Optimize Web Site Effectiveness and Search Marketing Processes

Omniture, Inc. (NASDAQ: OMTR), a leading provider
of online business
optimization software, today announced that Cancer Treatment Centers of
America (CTCA), a national hospital network, specializing in
state-of-the-art integrated, whole-person medical care for advanced-stage
cancer patients, increased their online patient reach by 42 percent after
implementing Omniture's Web
analytics solution, SiteCatalyst. Taking action on information generated by the analytics engine,
the healthcare services portal also streamlined their search engine
marketing process, reducing the cost of building patient relationships by
17 percent within the first month.
"Omniture has been instrumental in helping us create a more engaging online
experience for cancer patients and their families -- enabling us to
accomplish our unique mission of healing and hope," said Michael
Spadaccini, manager of online analytics at CTCA. "The flexibility of
SiteCatalyst and the dedication of the Omniture team have provided us with
-- for the first time -- comprehensive, real-time analytics to effectively
measure, manage and improve our Web presence in ways that cancer patients
find most useful."
CTCA's Web site acts as a portal through which patients and care givers
research and evaluate which hospital or treatment center is most
appropriate for their specific needs. Therefore, it was imperative it
presented information and inquiry options as effectively as possible. After
reviewing a SiteCatalyst "Fallout Report," Spadaccini noticed a high number of people
exiting the Web site after visiting the home page. Using ClickMap(TM) -- a
visual representation of how a link, promotion, banner or other Web
property is performing on a page -- he was able to gain a clear view of
which offerings were driving phone calls to their Oncology Information
Specialist hotline and made appropriate changes which were then verified
using A/B testing programs. The changes made resulted in a 42 percent
increase in the percentage of cancer patients who visited the home page at
www.cancercenter.com and then chose to reach out to Cancer Treatment
Centers of America for help.
In addition, CTCA has used SiteCatalyst to improve their search engine
marketing (SEM) processes. By adding a tracking code to each of their 3,200
keywords, then feeding Google and Yahoo! search marketing data into
SiteCatalyst, CTCA has been able to analyze keyword groups and categories
for easier, more effective tracking and measurement. This has allowed CTCA
to understand how factors such as position and headlines impact performance
of specific keywords or groups. Additionally, CTCA has been able to compare
the performance of keyword headlines and offers to determine the most
effective combinations contributing toward helping cancer patients find the
information they are searching for. With this insight, CTCA reduced its
patient outreach cost by 17 percent in one month.
"While these are results that most organizations would be proud to report,"
said Lefton, "Cancer Treatment Centers of America won't rest until every
person who turns to the Internet after receiving a cancer diagnosis learns
that there is hope, there are options, and that our trained Oncology
Information Specialists are available, 24 hours-a-day, 365 days a year to
discuss treatment options. With the help of partners like Omniture, we're
moving closer to our goal every day."
"We are pleased that over 40 health-related Omniture customers are
realizing the potential of the online channel," said Gail Ennis, senior
vice president of worldwide marketing at Omniture. "The flexibility of
Omniture's solutions makes them ideal for adapting to the customized needs
of an organization to deliver a richer and more effective user experience
-- and the results are especially rewarding working with a customer like
CTCA."
To read more about CTCA's success, a complete case study is available on
Omniture's Web site: http://www.omniture.com/case_studies
About Omniture
Omniture, Inc., is a leading provider of online business optimization
software, enabling customers to manage and enhance online, offline and
multi-channel business initiatives. Omniture's software, which it hosts
and delivers to its customers on-demand, enables customers to capture,
store and analyze information generated by their Web sites and other
sources and to gain critical business insights into the performance and
efficiency of marketing and sales initiatives and other business processes.
In addition, Omniture offers a range of professional services that
complement its online services, including implementation services, best
practices, consulting services, customer support and user training provided
through Omniture University. Omniture's customers include eBay, AOL,
Wal-Mart, Gannett, Microsoft, Oracle, General Motors and Hewlett-Packard.
www.omniture.com.
About Cancer Treatment Centers of America
Founded in 1988, Cancer Treatment Centers of America® is a network of
cancer hospitals and clinics specializing in treating patients with
advanced-stage cancer. With facilities in Illinois, Oklahoma, Pennsylvania
and Washington, patients travel on average more than 500 miles to benefit
from Cancer Treatment Centers of America's fully integrated, whole person
approach to cancer care that combines state-of-the-art medical treatments
with complementary and alternative therapies such as nutrition,
naturopathy, mind-body medicine and spiritual support. For more
information, call 1.800.615-3055 or visit http://www.cancercenter.com.
Note on Forward-Looking Statements
Management believes that certain statements in this release may constitute
"forward-looking statements" within the meaning of the Private Securities
Litigation Reform Act of 1995, including, but not limited to, statements
regarding our strategic ability to support health-related organizations and
the flexibility of Omniture's solutions to adapt to customized needs of
organizations to deliver a more effective user experience. These
statements are based on current expectations and assumptions regarding
future events and business performance and involve certain risks and
uncertainties that could cause actual results to differ materially,
including, but not limited to, risks associated with the significant
capital requirements of our business model, our ability to develop or
acquire new services, possible fluctuations in our operating results and
rate of growth, the continued growth of the market for on-demand, online
business optimization services, errors, defects, disruptions or other
performance problems with our services, our ability to hire, retain and
motivate our employees, our ability to develop and maintain strategic
relationships, our ability to collect customer data, the adoption of laws
or regulations relating to the Internet or our operations, or
interpretations of existing law, which could adversely affect our business;
and such other risks as identified in our registration statement on Form
S-1 filed on June 22, 2006 with the U.S. Securities and Exchange Commission
(SEC) and in other filings made by Omniture with the SEC. These documents
are available on the SEC Filings section of the Investor Relations section
of our corporate website -
www.omniture.com.Omniture, Inc. undertakes no duty to update any
forward-looking statement to conform the statement to actual results or
changes in the company's expectations.
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