Published:
SR.Teleperformance Expands Latin American Footprint by Launching Teleperformance Chile
SR.Teleperformance, a global leader in contact center
management - a public company listed at Euronext, ticker symbol FR
0000051807 - announced today the start-up of its new Teleperformance Chile
operation.
Teleperformance Chile begins operations in a state-of-the-art facility
located in Santiago and will grow to an estimated 600 employees during the
initial staffing phase. In addition to servicing the local market, the
operation will offer comprehensive offshore contact center outsourcing
services in both English and Spanish to support the US, Spain and other key
markets. In fact, the initial implementation is associated with the
expansion of a highly successful Teleperformance offshore program currently
operating in Argentina.
Norberto Varas, CEO Teleperformance Argentina and Chile said: "We are very
happy to officially launch Teleperformance Chile. Santiago has the right
combination of infrastructure, culture and great people to make it
attractive to both Teleperformance and our clients. Our goals are to make
Chile a truly relevant offshore option and at the same time we intend to
grow into a major local market player. We have used this formula
successfully for many years throughout the world and I am confident it will
succeed here."
Pablo Quezada, General Manager Teleperformance Chile stated:
"Teleperformance opens up a great employment opportunity in our country for
all levels of jobs. Due to Teleperformance professional expertise, quality
certifications and processes, this also helps our country to be better
positioned for regional industry growth based on improved standards. The
government has really embraced our presence here and we are fully committed
to work with the respective government entities to maximize our collective
opportunities."
Daniel Julien, Chairman of the Supervisory Board of SR. Teleperformance
commented: "Chile is an exciting addition to both our global and regional
footprint. This expansion gives our clients in multiple markets additional
offshoring alternatives and shows our confidence and commitment in growing
our operations within Latin America to capture local market share as well."
About the SR.Teleperformance Group:
SR.Teleperformance (Euronext: FR 0000051807), the world's #2 provider of
outsourced CRM and contact center services, operates under various brands,
such as Teleperformance for customer acquisition, customer service and
customer growth programs, as well as TechCity Solutions and Cash
Performance respectively specializing in technical support and debt
collection. In 2005, the SR.Teleperformance Group achieved EUR 1,196
million revenues (US$ 1,485 million - exchange rate: EUR 1 < > = US$1.24).
The Group operates 45,600 computerized workstations, with more than 60,000
employees (Full-Time Equivalents) across 267 contact centers (including 102
contact centers directly managed in clients' premises) in 40 countries, and
conducts programs in more than 51 different languages on behalf of a
diversified client base of major international companies.
For more information, please visit: www.srteleperformance.com
SR.Teleperformance Contacts: (info@srteleperformance.com)
Michel PESCHARD, Corporate Secretary, Member of the Board 1.55.76.40.80
Nadine DAVESNE, Press Relations 1.46.67.63.44
6.07.15.05.43
The full press release is available on http://www.companynewsgroup.com
This information is provided by CompanynewsGroup
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