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Organizations Worldwide Hurting for Better Management of Their Business Information

AIIM - The Enterprise Content Management Association launches two new training programs to arm organizations with the knowledge and education to anticipate and avoid business information mistakes. These two new certificate programs, for Enterprise Content Management and Electronic Records Management, will help business and government end-users worldwide with learning the Why?, What?, and How? of ECM and ERM, thus arming them with the tools necessary to comply with business and government regulations, prepare for legal requirements like HIPAA and Sarbanes-Oxley, decrease time inefficiencies, and prevent unnecessary spending.

"According to our recent industry research, the importance of managing information assets in a more strategic fashion is getting through to end-users," notes AIIM President John F. Mancini. "What they are struggling with now is an understanding of the core building blocks of an ERM or ECM solution -- which ones are relevant to their particular business challenge, and how to go about architecting a successful solution. That is the focus of AIIM's new educational programs."

Working with Cornwell Consulting Plc , and vetted by North American and European advisory groups consisting of leading end-users, suppliers, consultants and analysts, both certificate programs' curriculum represent industry best practices on successful implementations.

"AIIM believes that these certificate programs will rapidly become the industry standard for Enterprise Content Management and Electronic Records Management education and training," states Atle Skjekkeland, AIIM Education Executive Director and Managing Director of AIIM Europe. "The programs will help organizations worldwide learn best practices for planning and implementing ECM and ERM. Students will discover real world solutions for the challenges they face, learn from industry experts, and position themselves to be tomorrow's leaders by enhancing their business and professional skills."

The Enterprise Content Management and Electronic Records Management Certificate Programs are available as onsite training classes while others may be taken online. Three levels of certificates will be awarded -- Practitioner, Specialist, and Master -- to recognize accomplishment of course objectives.

The Strategy workshop ("Why ECM or ERM?") is a 1 day executive awareness in-person workshop. Students will learn the business drivers, best practices, concepts, information lifecycle, business implications, and how ECM and ERM can support information management challenges.

The Practitioner program ("What is ECM or ERM?") contains online modules or a 2 day in-person training class. Students will learn where content resides, sources of information, different ways of delivering content, why search and retrieval are important, what legislation, standards, and regulations affect an organization, and security and controls that need to be in place.

The Specialist program ("How to implement ECM or ERM?") contains online modules or a 2 day in-person training class. Students will learn to identify organizational responsibilities, how to develop a business case, identifying business requirements, writing a Request for Proposal (RFP), questions to ask a vendor, and what decisions will impact ECM and ERM implementations.

The Master program ("Putting it all together") is a 4 day in-person training class. The program covers the main elements from the Strategy, Practitioner, and Specialist programs, plus shows students how to implement ECM and ERM through case study exercises.

Details on the Enterprise Content Management Certificate Program can be found at http://www.aiim.org/education/ecm2.asp.

Details on the Electronic Records Management Certificate Program (launched in January 2006) can be found at http://www.aiim.org/education/erm2.asp.

The AIIM Education Advisory Group consists of representatives from North America and Europe, who have defined and reviewed the program content:

@doc, Adobe, Booz Allen Hamilton, Canon, Cornwell Management Consultants, CreditSuisseFirstBoston, Docubase, Doculabs, EMC Documentum, FBI, FileNet, Gartner, Gimmal Group, GlaxoSmithKline, Hummingbird, Hyland Software, JPMorgan Chase, Kent State University, Marion County Health Department, NHS National Services Scotland, Ricoh, Open Text, Ovum, SAP, Stellent, The Cabinet Office of UK, The National Archives of UK, TIAA-CREF, Tower Software, US District Courts, PwC, and Xerox Global Services.

About AIIM () - The Enterprise Content Management Association

AIIM is the international authority on Enterprise Content Management (ECM) -- the tools and technologies used to capture, manage, store, preserve, and deliver content and documents related to organizational processes. ECM enables four key business drivers: Continuity, Collaboration, Compliance, and Costs.

For over 60 years, AIIM has been the leading non-profit organization focused on helping users to understand the challenges associated with managing documents, content, records, and business processes. Today, AIIM is international in scope, independent, implementation-focused, and, as the representative of the entire ECM industry -- including users, suppliers, and the channel -- acts as the industry's intermediary.

As a neutral and unbiased source of information, AIIM serves the needs of its members and the industry by providing educational opportunities, professional development, reference and knowledge resources, networking events, and industry advocacy.

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