Published: June 22, 2005
Metro New Orleans' First Free-Standing Chick-fil-A Set to Open June 23; One-Year Supply of Free Food Being Awarded to First 100 in Line

Dozens of New Orleans-area residents are
expected to camp overnight to become the first to get in line for the June
23 grand opening of the metro area's first free-standing Chick-fil-A
restaurant in Covington, where $26,000 in free food will be given away in
15 minutes.
Voted Best Drive-Thru in America for the third consecutive year by Quick
Service Restaurant magazine, Chick-fil-A will give away a one-year supply
of free Chick-fil-A combo meals (52 coupons) to each of the first 100
adults, age 18 and older with identification, in line by 6 a.m., June 23,
at the new restaurant located at 912 N. Hwy 190 in Covington. The
restaurant will open for business at 6:30 a.m., June 23.
"We've given away more than $2 million in free Chick-fil-A food since we
started the 'First 100 Fans' promotion more than a year ago. This event has
attracted Chick-fil-A raving fans from across the country to camp out in
all types of weather conditions to be among the first 100 in line," said
Chick-fil-A, Inc. President Dan Cathy, son of the chain's founder, Truett
Cathy. "We are thrilled to find these Chick-fil-A fans all over the country
and I know our customers in Covington will be equally as enthusiastic about
this grand opening and will love the freshly prepared food and the 'my
pleasure' customer service."
Chick-fil-A launched its First 100 Fans promotion in October 2003 in
Phoenix and has continued the event at every free-standing and in-line
restaurant grand opening across the country. Even the most extreme weather
conditions -- floods, tornado warnings, freezing rain and temperatures, 60
mile-per-hour winds -- haven't kept Chick-fil-A's raving fans away. Last
year, Dan Cathy attended events at more than 75 grand openings and spent
the night outside at more than 25.
Chick-fil-A already operates more than 17 locations in Louisiana, including
two free-standing Chick-fil-A restaurants in Shreveport and Baton Rouge and
a drive-thru only restaurant in West Monroe. The chain plans to open two
more free-standing restaurants in Louisiana in Houma in September and in
Mandeville in early 2006.
Rick Gonzalez, a graduate of the University of New Orleans, has been
selected to operate the new free-standing Chick-fil-A restaurant in
Covington. A Chick-fil-A Operator for 16 years, Gonzalez is relocating from
the Chick-fil-A restaurant at Oakwood Center in Gretna. He and his wife
Stacy have five children, two of whom are currently Chick-fil-A team
members.
The new restaurant is open Monday through Saturday from 6:30 a.m. until 10
p.m. A full breakfast menu includes the popular chicken biscuit and fresh
Fruit Cup along with an expanded morning lineup that features
Chick-fil-A® Chick-n-Minis(TM), the chain's popular bite-sized
Chick-fil-A® Nuggets nestled in a warm mini yeast roll lightly coated
with a honey butter spread and the Bagel Sandwich, a breakfast portion of
Chick-fil-A's famous boneless breast of chicken seasoned to perfection and
cooked in peanut oil is served between a slice of American cheese and
folded egg on a toasted multi-grain bagel.
From Chick-fil-A's commitment to unparalleled food quality to customer
service to employee loyalty, virtually every aspect of the company's
operations has received major recognition from national organizations and
publications. In the past year alone awards have included:
-- "Best Drive-Thru in America" for the third straight year following
Quick Service Restaurant magazine's annual restaurant study of 25 chains
that surveys order accuracy, menu display, speaker clarity and the speed of
service to fill orders.
-- Fast Company magazine's inaugural Customers First Awards, highlighting
Dan Cathy's leadership as a key reason the chain continues to thrive and
grow while maintaining a close connection with its team members and
customers. Using a panel of experts and a survey of customers, the magazine
named Cathy and Chick-fil-A as the winner in its Customer-Centered Leader
category.
-- For the 10th year out of the past 11, the Consumer Choice in Chains
Award in the chicken category by Restaurants & Institutions, a leading food
service industry publication which studied consumer experiences with food
quality, menu variety, value, and service.
-- Topping the quick-service restaurant competition in the South, ranking
first in J.D. Power and Associates 2004 Restaurant Satisfaction Study,
which rated restaurants in environment, meal, service and cost. Receiving
top ratings in two of the four categories -- meal and service.
Chick-fil-A's closed-on-Sunday policy also stands out as a rarity in the
quick-service restaurant industry. The chain has maintained Sunday as a day
off to allow employees to spend time with family and worship if they choose
since Truett Cathy founded the company.
Chick-fil-A's commitment to its employees includes a Leadership Scholarship
program which has been in place for more than 30 years. This year the
company expects to award more than $1.1 million in scholarships to
restaurant employees which will amount to more than $20 million by
year-end.
Continuing its unprecedented, 37-year run of consecutive sales gains since
the chain started in 1967, Chick-fil-A, Inc. reported 2004 system-wide
sales of more than $1.74 billion, a 13.8 percent increase over its 2003
figures and a positive 5.2 percent same-store sales increase over the
preceding year.
Atlanta-based Chick-fil-A is the second-largest quick-service chicken
restaurant chain with 1,205 restaurants in 38 states and Washington D.C.
The chain expects to build more than 77 locations this year, including 60
free-standing units. For more information, visit www.chick-fil-a.com or
www.chick-fil-apressroom.com.
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