Published: June 13, 2005
SDG&E Launches New Online Bill Payment Service
'My Account' Enhances Customer Service
SAN DIEGO, June 13, 2005 (PRIMEZONE) -- San Diego Gas & Electric (SDG&E) has launched a new online service called "My Account," making it more convenient and faster for customers to view and pay their energy bills.
"My Account offers customers a quick, easy and free way to view and pay their energy bill and have 24-hour access online to their account history," said Michelle Mueller, vice president of customer service for SDG&E. "Our customers can feel good about reducing paper waste and lessening impacts on the environment."
Once customers enroll at www.sdge.com and pay their SDG&E bill through My Account, they will receive monthly e-mail notifications allowing them online access to their bill. Other benefits of My Account include:
-- Elimination of paper bills;
-- Ability to set up recurring payments;
-- Faster payments;
-- Reduced postage costs; and,
-- The ability to store and print bills online.
For more information about My Account and paying their bills online, customers can visit www.sdge.com. Customers who use other methods to pay their bills, but would like to stop receiving paper bills, should call (800) 411-SDGE or e-mail the utility at info@sdge.com.
SDG&E is a regulated public utility that provides safe and reliable energy service to 3.3 million consumers through 1.3 million electric meters and more than 800,000 natural gas meters. The company's service territory encompasses 4,100 square miles in San Diego and southern Orange counties. Exceptional customer service is a priority of SDG&E as it seeks to enhance the region's quality of life. SDG&E is a regulated subsidiary of Sempra Energy . Sempra Energy, based in San Diego, is a Fortune 500 energy services holding company.
CONTACT: San Diego Gas & Electric
Peter Hidalgo
(877) 866-2066
www.sdge.com
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