Published: June 07, 2005
MarineMax Integrates Supplier-to-Sales Process With IBM On Demand Solution
Nation's Largest Boating Retailer to Streamline Supply Chain, Enhance Customer Experience

IBM announced today that the nation's
largest boat retailer, MarineMax, is implementing an on demand solution to
link sales directly to distributors and suppliers, speeding delivery to
customers and improving supply-chain efficiency.
IBM's on demand technology will connect MarineMax's new e-commerce Web site
(www.BoatingGearCenter.com) directly to key distributor Brunswick Boat
Group, allowing for real-time online order entry and inventory tracking.
As a result, MarineMax's global customers will be able to view and select
from more than 7,800 products, such as life-jackets, rafts, inner tubes and
safety and cleaning equipment.
"We are now able to better serve our customers and respond faster to the
marketplace trends, while reducing costs due to inventory inefficiencies,"
said MarineMax vice president of information technology Brett McGill. "We
expect to increase our supply chain efficiencies by 25 percent, in addition
to saving hundreds of hours in development time."
Previously, MarineMax customers could research and purchase boating
accessories only when visiting a MarineMax showroom, ordering items via
catalogue or by visiting partner websites. Now customers can obtain
personalized service and information as new products are rolled out.
The Florida-based company will install a combination of IBM's software and
hardware portfolio including IBM's Tivoli Storage Manager, IBM's
TotalStorage SAN Volume Controller and IBM eServer BladeCenters to
integrate, serve, back up and manage all customer, inventory and product
information across all of the company's retail channels.
IBM WebSphere Commerce-Express, which is built on a flexible,
open-standards-based platform, was selected to provide a single e-commerce
platform that can manage all sales channels. This new solution will allow
MarineMax to optimize transactions from all customer touch points,
including their showrooms, catalogue and Web site, ultimately providing
superior customer service and support, while decreasing supply chain costs.
Marine Max's decision to select the IBM-based solution over competing
solutions was based on the need for a powerful and scalable platform that
could grow with their business.
For business continuity efforts, MarineMax has two datacenters to back up
its data. Working with IBM Business Partner CompServ, MarineMax will power
its Web site with an IBM eServer BladeCenter connected to EMC storage
servers. MarineMax plans to enhance its use of the EMC storage by using
IBM's storage virtualization software. Additionally, MarineMax selected
IBM's Tivoli Storage Manager to provide automated back up and recovery of
critical enterprise resource planning data in the event of a disaster,
ensuring business continuity. MarineMax expects to save hundreds of hours
each year by using this new solution, as the previous back-up method
required MarineMax to track reports and back up data manually.
About MarineMax
Headquartered in Clearwater, Florida, MarineMax is the nation's largest
recreational boat retailer. Focused on premium brands, such as Sea Ray,
Boston Whaler, Meridian, Hatteras, Grady White, Ferretti Yachts, Custom
Line, CRN, Pershing, Riva, Mochi Craft, Apreamare and Bertram, the company
sells new and used recreational boats and related marine products and
provides yacht brokerage services. The company currently operates 71 retail
locations in Alabama, Arizona, California, Colorado, Delaware, Florida,
Georgia, Maryland, Minnesota, Nevada, New Jersey, North Carolina, Ohio,
South Carolina, Tennessee, Texas and Utah. For more information, please
visit www.marinemax.com or www.boatinggearcenter.com.
About IBM
For more information about IBM, visit www.ibm.com.
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