Published: May 10, 2005
Chick-fil-A Expanding Presence in San Antonio With New Free-Standing Restaurant Opening May 12
One-Year Supply of Free Food Being Awarded to First 100 People in Line at New Restaurant

Many San Antonio residents are expected to
camp overnight to become the first to get in line for the May 12 opening of
the area's newest free-standing Chick-fil-A restaurant, where $26,000 in
free food will be given away in 15 minutes.
Voted Best Drive-Thru in America for the third consecutive year by Quick
Service Restaurant magazine, Chick-fil-A will be giving away a one-year
supply of free Chick-fil-A combo meals (52 coupons) to the first 100
adults, age 18 and older, in line by
6 a.m. at the new restaurant located at 6565 Ingram Road. People can line
up 24 hours prior to the opening, with the year supplies being awarded on
May 12 sometime between 6 a.m. and 6:30 a.m. The restaurant will officially
open for business at 6:30 a.m.
"We've given away more than $2 million in free Chick-fil-A food since we
started the `First 100 Fans' promotion more than a year ago. This event has
attracted Chick-fil-A raving fans from across the country to camp out in
all types of weather conditions to be among the first 100 in line," said
Chick-fil-A Inc. President Dan Cathy, son of the chain's founder Truett
Cathy.
Chick-fil-A launched its First 100 Fans promotion in Oct. 2003 in Phoenix
and has continued the event at every free-standing and in-line restaurant
grand opening across the country. Even the most extreme weather conditions
-- floods, tornado warnings, freezing rain and temperatures, 60
mile-per-hour winds -- haven't kept Chick-fil-A raving fans away. In
virtually every region of the country groups of dedicated Chick-fil-A
customers have begun to attend multiple openings, with some raving fans
camping out at four or more grand openings in 2004 alone. Last year, Dan
Cathy attended events at more than 50 grand openings and spent the night
outside at more than 25. The event has even attracted campers who had never
tried Chick-fil-A.
Rick Pfluke has been selected to operate the new restaurant. With 30 years
of restaurant management experience, Pfluke became a Chick-fil-A Operator
in 2002 and received Chick-fil-A's Rookie of the Year Award. Pfluke has
called San Antonio home for the past 40 years and is a graduate of
Jefferson High School. He will be supported in his business by his wife of
31-years, Beverly, who will be his unit marketing director; and by his
mother-in-law, who has the important role of providing food samples to
customers. A Little League Baseball Coach, Pfluke calls himself an avid
baseball fan and has the goal of visiting every major league baseball
stadium in the country.
The opening becomes the fifth free-standing Chick-fil-A restaurant in San
Antonio out of the 10 Chick-fil-A locations in the market. Pfluke also
operates San Antonio's first Chick-fil-A restaurant which opened in March
1979 at Ingram Park Mall. The Ingram Park Mall location will be closed for
renovations on May 10 and is expected to re open in mid-June.
The restaurant is open Monday through Saturday from 6:30 a.m. until 10 p.m.
A full breakfast menu includes the popular chicken biscuit and fresh Fruit
Cup along with an expanded morning lineup that features Chick-fil-A®
Chick-n-Minis(TM), the chain's popular bite-sized Chick-fil-A® Nuggets
nestled in a warm mini yeast roll lightly coated with a honey butter
spread; Breakfast Burrito -- a soft flour tortilla filled with chunks of
Chick-fil-A chicken or pork sausage, scrambled eggs, fire-roasted onions
and peppers, and a blend of Monterey Jack and Cheddar cheeses; Bagel
Sandwich, a breakfast portion of Chick-fil-A's famous boneless breast of
Chick-fil-A chicken seasoned to perfection and cooked in peanut oil is
served between a slice of American cheese and folded egg on a toasted
multi-grain bagel.
From Chick-fil-A's commitment to unparalleled food quality to customer
service to employee loyalty, virtually every aspect of the company's
operations has received major recognition from national organizations and
publications. In the past year alone awards have included:
-- "Best Drive-Thru in America" for the third straight year this month
following Quick Service Restaurant magazine's annual restaurant study of 25
chains that surveys order accuracy, menu display, speaker clarity and the
speed of service to fill orders.
-- Fast Company magazine's inaugural Customers First Awards, singling out
Dan Cathy's leadership as a key reason the chain continues to thrive and
grow while maintaining a close connection with its team members and
customers. Using a panel of experts and a survey of customers, the magazine
named Cathy and Chick-fil-A as the winner in its Customer-Centered Leader
category.
-- For the 10th year out of the past 11, the Consumer Choice in Chains
Award in the chicken category by Restaurants & Institutions, a leading food
service industry publication which studied consumer experiences with food
quality, menu variety, value, and service.
-- Topping the quick-service restaurant competition in the South, ranking
first in J.D. Power and Associates 2004 Restaurant Satisfaction Study,
which rated restaurants in environment, meal, service and cost. Receiving
top ratings in two of the four categories - meal and service.
Chick-fil-A's closed-on-Sunday policy also stands out as a rarity in the
quick-service restaurant industry. The chain has maintained Sunday as a day
off to allow employees to spend time with family and worship if they choose
since Truett Cathy founded the company.
Chick-fil-A's commitment to its employees includes a Leadership Scholarship
program which has been in place for more than 30 years. This year the
company expects to award more than $1.1 million in scholarships to
restaurant employees which will amount to more than $20 million by
year-end. Chick-fil-A restaurant employees in Texas have received more than
$2.5 million.
Continuing its unprecedented, 37-year run of consecutive sales gains since
the chain started in 1967, Chick-fil-A, Inc. reported 2004 system-wide
sales of more than $1.7 billion, a 13.8 percent increase over its 2003
figures and a positive 5.2 percent same-store sales increase over the
preceding year.
Atlanta-based Chick-fil-A is the nation's second-largest quick-service
chicken restaurant chain with more than 1,205 restaurants in 38 states and
Washington D.C. The chain expects to build more than 77 locations this
year, including 60 free-standing units such as the one in San Antonio. For
more information, visit www.chick-fil-a.com or
www.chick-fil-apressroom.com.
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