Minuteman Support Services Offers Remote Computer Support To The Marine Industry

Thousands of marinas across the country are embracing wireless Internet technology and offering WiFi Internet access to boaters. The ability to connect to the Internet at marinas leaves a vast computer support gap. Remote computer support is bridging this gap.

Remote desktop technology has been used for years within private, corporate networks to assist telecommuters, traveling executives and remote personnel. It is a tried, tested, proven, extremely safe, secure and efficient method of providing computer support.

Daniel Barnes, founder and COO of Minuteman Support Services said, "Remote computer support allows our skilled computer technicians to access any Windows-based PC or laptop, take control of the mouse and keyboard and resolve most problems in real-time, without ever having to board a boat or intrude upon the privacy of the marina. The beauty of this service is that after customers use us the first time and they really understand the professional level of computer support we can provide to them, remotely, they continue to use our service no matter where they are in the world - regardless if they are on a boat or not. All they need is a working Internet connection."

Remote computer support offers many benefits to the marine industry. Other than the obvious convenience, the very nature of remote support maintains marina and boater privacy. The need for strangers boarding a boat or traipsing through a marina is virtually eliminated.

With companies like Sea Tel Inc. offering satellite data connections on the open waters, remote companies such as Minuteman Support Services can reach out to larger vessels. These boats may be out to sea for days at a time and would otherwise have to wait until they got in port to have a computers analyzed.

After using a remote support company, users can wind up in a life long relationship. That relationship helps remote companies become familiar with its clients and their particular needs and computer repair history.

"Remote computer support is a solution that is rapidly gaining nationwide recognition and acceptance as a viable computer support model. Remote computer support is not just for boaters. Think of it this way, whether you are at home, in the office, at a hotel, in an airport, at a resort, in an RV park or even in a coffee shop, you can get virtually instant, professional computer support right over the Internet," Barnes said

WiFi-enabled marinas across the country should establish relationships with remote computer support companies. This way they will be able to supply better direction for boaters utilizing WiFi connections, who require technical support.

More information about Minuteman Support Services is available by calling (866) 239-1250.

    
   Minuteman Support Services, LLC
   Fitchburg,    Massachusetts,    01420
   978-343-6667 (phone)
   978-343-0460 (fax)
   daniel.barnes@minutemansupport.com
   http://www.minutemansupport.com