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Sierra Atlantic -- a SEI CMM Level 5 Company

Ensuring Customer Value -- Every Time, Everywhere

Sierra Atlantic, Inc., announced today that the company is assessed as fully compliant with Software Engineering Institute's (SEI) Capability Maturing Model (CMM), at maturity Level 5. The Lead Assessor from KPMG completed the assessment in August 2004. The CBA-IPI* assessment covered complete portfolio of enterprise application services -- implementation, upgradation and application management services, enterprise application integration, custom software development, product development, software partner product development for Sierra Atlantic's customers across the world. SEI CMM Level 5 assessment is the highest degree of optimization. It signifies that the company is on the journey of continuous process improvement.

SEI CMM Level 5 assessment will enable Sierra Atlantic to combine people, processes, technologies and domain knowledge to ensure customer value, using its NShore(TM) global delivery platform. Sierra Atlantic will leverage its NShore(TM) global delivery platform, encapsulating highest level of process maturity as benchmarked by SEI-CMM, as well as the company's own unique extended Key Process Area (e-KPA) model, to ensure customer value every time, everywhere. Sierra Atlantic's NShore(TM) supports multi-shore (onshore, onshore-offshore, near-shore and offshore) models of project execution.

"100% customer satisfaction has always been a mantra at Sierra Atlantic. The CMM Level 5 assessment helps us take another step in this direction," said Sarath Sura, Head of Global Delivery for Sierra Atlantic.

SEI CMM Lead Assessor from KPMG, Kannan V said, "Sierra Atlantic's commitment to process improvement is commendable; each process has been implemented with the focus on 'Value addition' to the clients. The leadership team at Sierra Atlantic has demonstrated ably their commitment to continuous process improvement through providing adequate resources and making available an open environment. This would enable faster growth and increase customer satisfaction levels."

BVQI-UK first certified Sierra Atlantic for ISO 9001 with TickIT compliance, in 1998. As an early adopter, Sierra Atlantic was re-certified for ISO 9001:2000, in 2001 and re-certified again for ISO 9001:2000, this year (2004). The company is fully committed to provide software services and products of assured quality through solution leadership and continual process improvement, ensuring customer satisfaction.

Our Customers' Benefits

--  Capability to minimize defects and improve productivity -- You get
    high quality and timely deliverables.
--  In process transparency -- You have the complete picture of your
    project(s) at all times.
--  Inbuilt process to continuously learn from project experience --
    Ensuring that you will continue to get good value products and services.
--  Overall reduced risk -- The customers will be able to effectively plan
    and execute their business activities.
    

About Sierra Atlantic

Sierra Atlantic is a leader in core enterprise applications, helping our customers optimize their investments in Oracle, PeopleSoft, SAP and Siebel. With expertise derived from deep R&D relationships with enterprise software leaders, we offer complete lifecycle application management solutions -- strategy, implementation, integration, upgrade and support -- using our NShore(TM) methodology. We integrate these point solutions into Application Networks® that enable seamless business processes within and outside the enterprise. With over 300 highly satisfied customers since 1993, Sierra Atlantic is headquartered in Silicon Valley with offices in Chicago, New York, London, India, Malaysia and Singapore. For more information, please visit www.SierraAtlantic.com.

* CBA - IPA: CMM Based Assessment - Internal Process Improvements