AT&T faults iPhone for slow upload speeds on 3G wireless gear from supplier Alcatel Lucent.
AT&T in a statement, Wednesday, said the software problem in Alcatel Lucent is restricting data upload speeds from smartphones.
“AT&T and Alcatel Lucent jointly identified a software defect- triggered under certain conditions- that impacted uplink performance for Laptop Connect and smartphone customers using 3G HSUPA capable wireless devices in markets with Alcatel Lucent equipment,” explained Jenny Bridges, spokes-woman.
“This happens to less than 2 percent of our wireless customer base,” Bridges continued. “White Alcatel developed the software fix- we are providing normal 3G uplink and consistent performance for affected customers with HSUPA capable devices.”
AT&T isn’t using Alcatel Lucent gear in all of its network. The glitch is in certain regions of the country like: New York, Philadelphia, Washington D. C., Salt Lake City and Seattle.